Prices: All prices are quoted in Australian dollars inclusive of the applicable Goods and Services Tax.  Prices are subject to change without notice and may differ from prices available elsewhere.

Payment & order processing: We accept CC payments through our web-store, over the phone, and at our pop-up stores and markets. CC's are processed securely through PayPal and/or Square. We also accept Bank deposits through our website, however goods will not be dispatched until funds have cleared.  We also offer Afterpay, so you can buy now and pay later (see Afterpay Terms)
All orders will be despatched once payment has been confirmed, usually within 2-4 business days. There may be some occasions where stock inventories are not up to date due to unforeseen circumstances. Where this is the case, you will contacted within 48 hours to discuss back order timing, replacement of style or a refund. 

Privacy: Hook&Eye does not receive any of your credit card details when you pay through Paypal or Square.  Any personal details we do receive from you (name, address, telephone or email address) will not be disclosed or used for any other secondary purposes.